If we are unable to check out the product successfully, you will automatically be refunded your entire purchase. Please allow 3-6 business days for the refund to appear in your account/bank. We appreciate your patience as your refunds are processed. If any of our rules, terms, or conditions are violated, all refund chances are voided. Please read our terms carefully and make sure to abide by them all.


If you would like to cancel your slot after purchase, you will forfeit the slot fee.  Your slots will no longer run, so you will not be charged for any shoe purchases, but you will NOT be refunded the slot fee under ANY circumstance.


Once the customer purchases Cart Kingz auto-checkout service, the services will be provided on the day of that specific shoe release. If Cart Kingz fails to secure the sneaker on the customer's behalf, the customer will automatically receive a full refund.